24/7 Informational Mailboxes are great for hosting audio overviews of products and services, office location and hours, testimonials, information in multiple languages and any other way you can think to use it. You can choose whether or not callers can leave a message after listening to your recording and with our Extended Length Greeting feature, you can provide messages of great length, as opposed to the minute or two normally offered in typical voicemail services. In addition, callers can go from one extension to another for a full audio presentation on your company's products and services.

You can receive Instant Message Alerts via E-Mail and Text Message when prospects call to listen to your recordings. Moreover, callers can press 0 to speak with you directly at any time while listening to your recording if Call Forwarding is turned on. This feature gives you the ability to speak to a hot, qualified prospect immediately.

24/7 Informational Mailboxes are a great tool for Lead Generation. You can, for example, spend a few minutes informing the caller about your product or service and then give them the ability to leave a message with their contact info for you to call them back. Here is an example of how this would work:

Premium Homes is a large home builder in California with numerous communities throughout the state. They do major advertising, including setting up signs at their new or coming soon community locations, to get people interested in and excited about their communities that are soon to be developed. They prepare an individual Message Taking Extension for each of their brand new communities to capture leads for people interested in being the first to buy a lot in that specific subdivision/community.

Their main greeting provides directions-

"Thank you for calling the Premium Homes 24/7 Information Center. This Information Center is designed to provide you with the information you need about the community you are interested in. At this time please enter the Community Extension of the community you are interested in."

Their Message Taking Extension #2 for the Key West Preserves community then says-

"Thank you for your interest in Premium Homes and our new Key West Preserves community, an executive-class residence in an exclusive neighborhood. Key West Preserves is an intimate neighborhood of just 105 homes, all with a high level of finish, set amid lushly landscaped grounds and gardens. With our Key West inspired architecture, coming home from work will seem like being on vacation. We are offering 5 different style design plans ranging in size from 2,681 square feet to 3,487 square feet. These homes feature media rooms, butler pantries, custom designed wine cellars and opulent 5-piece bathrooms. The prestigious location is close to all lifestyle amenities. Pricing is from the $600,000's. We are currently getting ready to open our community for sales and will be releasing a limited amount of home sites at pre-construction prices by appointment only. If you would like to schedule an appointment to have an opportunity to purchase, please provide your complete contact information when prompted. Please provide us with your name, phone number, mailing address and e-mail address, if you wish to be contacted by e-mail. Please speak clearly and spell out any unfamiliar words. One of our New Home Specialists will contact you to schedule an appointment with you. Thank you again for your interest in the Premium Homes Key West Preserves community!"

Because of the Unblockable Caller ID combined with Caller Name and Address Lookup, you will always have the Name and Address, or at the very least the phone number, of ALL callers even if they hang up. This maximizes your ability to capture leads, as you will have the contact information for a caller even if they do not leave their contact information for you!

Hint: To truly get the most out of this feature you can adjust your Enhanced Call Forwarding for this type of extension so that the interested prospect has the ability to press '0' at anytime to speak with you directly. This allows you or your department to take a call personally from hot prospects while their interest is piqued!