Customer Service Number
1-800-454-5930

COA Telecenter
 
 

Here are just a few of things Call Record allows you to do:

With iTeleCenter's Call Record feature, you can record conversations that take place between you and your clients. Never worry about losing key information passed back and forth by phone again!

And Call Record is the ideal solution for call center managers or for order verification and payment authorization.

  • Train employees and increase their productivity... go back over respective calls and point out areas for improvement
  • Maintain top-flight customer service... monitor customer service calls for training purposes and for quality control
  • Keep track of how well your salespeople are handling incoming calls
  • Improve customer relations... tune in easily to your clients' most pressing needs and most common questions
  • Record teleseminars so you can listen to them in depth at a later time and at your leisure... say goodbye to problems associated with inconvenient call-in times... no more worries about missing key segments because other pressing matters came up during the teleseminar
  • Protect your business from misunderstandings... replay select calls to make sure matters and content are clearly understood
  • Record disputes and verbal abuse... proactively safeguard your business from legal difficulties
  • Check the accuracy of order fulfillment

Recording your incoming or outgoing calls has never been easier. And to make things even more convenient, you'll get immediate access to your recordings via e-mail or online in the recording archive section!

 

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