iTeleCenter provides you with the ability to personalize the greetings that are to be played to your callers as they interact with your iTeleCenter system.

The following two types of greetings can be set up for each individual Main Greeting and/or Extension type:

• Standard Greeting-Plays whenever the caller is sent into your main number or extension.
• Unavailable Greeting -Plays whenever the Call Forwarding Option can not connect to you. Such as when you reject the call, when you are already on the phone and iTeleCenter can not connect or when you have the Do Not Disturb feature turned on.

In addition the following type of greeting can be set up for your Main Greeting:

• After Hours Greeting -Plays during the time periods that you have designated your business to be closed. (See After Hours Mode for more details.)

Personalized Greeting Options help your callers feel as if they are receiving much more of your personal attention, rather than feeling as if they are stuck in an endless automated system.